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Terms of Service & Transaction Statement
- This site is a 3D design and printing studio, offering both digital downloads and 3D printed products.
- By placing an order and making payment, you acknowledge and agree to these transaction terms.
- Order confirmation does not mean payment completion. Production or download process begins only after successful payment.
- Customized products may not be cancellable or modifiable after production has started.
- To ensure transaction security, we may perform order verification or transaction validation.
- Customer service response time: 1-7 business days (depending on order and production status).
Intellectual Property Statement
- Product design copyright belongs to this studio
- Authorized for personal use only
- Resale of design files or digital models is prohibited
- Use for illegal purposes is prohibited
Transaction Security & Anti-Fraud Policy
- We reserve the right to final order review
- Additional transaction verification may be required
- Malicious orders or abnormal transactions are not accepted
Digital Product Terms
- 3D printing equipment or printing service is required
- Download access is provided after successful payment
- Digital products are considered fulfilled once downloaded
- If you encounter technical issues with the file, please contact customer service.
- Digital content is not eligible for cancellation (consumer protection exemption applies)
Product characteristics of 3D printing and CNC machining processes (non-defect determination)
- Shipped in Original Material Color: Unless otherwise specified, this product is shipped in its natural material color. No painting, plating, or artificial coloring treatments have been applied.
- Self-Removal of 3D Printing Support Structures: Shipped products include necessary print supports. Buyers are responsible for removing these and performing post-processing (such as sanding and trimming).
- Layer lines and Z-Seam marks may be present.
- Presence of Support Marks: Support structures are a necessary part of the 3D printing process and are not considered product defects or damage.
- Shipped in Unprocessed State: This product is shipped in its “as-printed” state. Buyers should possess basic modeling skills to remove supports and refine seams.
- Post-Processing at Own Risk: The studio is not responsible for any damage to the model caused by improper force or handling during the support removal process.
- Minor color variations may occur between different batches.
- Slight deformation due to curing shrinkage or dimensional tolerance differences may occur.
Material & Environmental Risks
- Avoid strong impacts and dropping from heights
- PLA material is not heat resistant (above 50°C)
- Avoid long-term UV exposure to prevent resin degradation and discoloration
Production & Shipping Information
- Production time is as specified in product description
- Shipping time depends on the shipping carrier
- International shipping may take longer
Return Policy
- Customized products may not be eligible for returns
- Please contact customer service within 7 days if manufacturing defects exist
- Please retain unboxing video evidence
Business & Transaction Trust Statement
- This site is a legally operated commercial studio
- All transactions prioritize secure payment
- We reserve the right to final order review
